Legal
Effective Date: April 19, 2026
Welcome to the website of Mach 1 Security ("we", "us", or "our"). We value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa, as well as other relevant data protection regulations where applicable.
By using our website (www.mach1.co.za) and our services, you agree to the collection and use of information in accordance with this policy.
When you use our website, submit contact forms, or communicate with us to inquire about our security solutions, we may collect various forms of personal data. This includes your full name, email address, phone number, company name, and physical address for security assessments and services. We also collect any other information you choose to provide in your communications with us.
We may automatically collect certain information when you visit our website. This information encompasses your IP address, browser type and version, the specific pages you visit, the time spent on those pages, the referring website, and device information.
We use the information collected to respond to your inquiries or requests for security services, process and manage on-site guarding, CCTV installations, and alarm systems, and provide you with a comprehensive security solution based on your risks and vulnerabilities. Furthermore, we utilise this data to send you updates or marketing communications if you have opted-in, improve the functionality and content of our website, monitor usage and detect technical issues or abuse, and comply with legal obligations.
We do not sell or rent your personal data. We may share it with trusted third-party service providers, such as IT support, web hosting, and monitoring centres, under strict confidentiality agreements. Additionally, we may disclose information to regulatory or legal authorities when required by law, or to partners and subcontractors directly involved in the delivery of services you have requested, including response units and technical installers.
Under POPIA and other applicable laws, you have specific rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected].
Our website uses cookies to improve your browsing experience. These may include:
You can manage or disable cookies via your browser settings. If you prefer to avoid the use of cookies, you may experience some inconvenience in your use of the website, and some features may not function properly.
We implement reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no system is completely secure. We encourage you to protect your personal data when using online services.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. This includes retaining information to satisfy any legal, accounting, and reporting requirements.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns regarding this Privacy Policy, please contact us using the information provided below.
| Contact Method | Details |
|---|---|
| [email protected] | |
| Phone | 021 782 0495 / 021 782 2661 |
| Address | 21 Second Avenue, Fish Hoek, Cape Town, South Africa, 7974 |
| Website | www.mach1.co.za |
© 2026 Mach 1 Security. All rights reserved.